CLOUD BASED IT SERVICE MANAGEMENT
INTELLIGENT SERVICE MANAGEMENT SOFTWARE
FOR TODAY'S ENTERPRISE
IT has an opportunity to support digital transformation across the enterprise, and an integrated cloud based IT Service Management (ITSM) software tool is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organisation.
Our Service Manager platform supports even the most complex requirements, while bringing a new level of simplicity, agility, and mobility required to make cloud based IT Service Management (ITSM) software easy to use and easy to deliver.
AVAILABLE NOW:
2021 Gartner® Magic Quadrant for IT Service Management™ Tools
IMPROVE YOUR IT MATURITY WITH ITIL BEST PRACTICES
Improve your IT maturity with Service Manager's robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including PinkVerified processes.
ADAPT THE INTERFACE TO YOUR ORGANISATION
Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to all things important for your IT staff.
MODERNISE YOUR USER EXPERIENCES
Easily deliver intuitive, responsive user experiences for any IT and business role, including IT self-service for employees, dashboards for management and staff, and apps for everyone, all using drag-and-drop capabilities with ready-to-use templates.
Work Smarter With the EasyVista Intelligence Engine
Guide users to complete routine and complex tasks using defined execution commands, smart automations,
filters, and searches using the EasyVista Intelligence Engine (EVie).
AUTOMATE COMPLEX IT PROCESSES INTO SIMPLE ONES
Use the graphical process designer, 400 out-of-the-box wizards, powerful business rules, and a task scheduler to streamline complex processes into simple automated actions.
VISUALLY ANALYSE SERVICE PERFORMANCE THE WAY YOU WANT
Capture and store historical data and use pre-built reports to visualise trends within your organisation’s service delivery on dashboards available from anywhere.
TRACK YOUR IT ASSETS EFFICIENTLY
Automate the tracking of asset data with full asset lifecycle management while enabling staff to focus on higher-value activities.
RUN IT LIKE A BUSINESS WITH IT FINANCIAL MANAGEMENT
Optimise IT investments with better visibility into financial and service utilisation data, like license compliance, asset depreciation, and budget allocation.
2021 GARTNER® MAGIC QUADRANT™ FOR
IT SERVICE MANAGEMENT TOOLS
TRUST IN OUR CLOUD
With SSAE-18 audited processes, big data analytics, and global datacenters, EasyVista's platform is delivered as a SaaS subscription (also available on-premises). Security, availability, and performance are assured while providing complete transparency via the MyEasyVista.com portal.
EASILY INTEGRATE WITH THE SYSTEMS YOU NEED
Remain competitive, leverage technology advancements, and benefit from their unique capabilities by integrating with our IT solutions. EasyVista focuses on extending the value you can receive from integrations by connecting to them with an out-of-the-box API connector to help provide integration of data and functionality across platforms.
IMPROVE SERVICE LEVELS WHILE REDUCING IT COSTS
Regardless of your current IT or service management infrastructure, EasyVista Service Manager gives you broad coverage of ITIL process areas, provides an elevated, intuitive user experience, and makes configuration and implementation simple. It's provable ROI and an easier job — all in one platform.
“I was able to assign service creation to someone new in his role. It was actually his first enterprise project and he was able to create services without any support. That would have never been possible before.”
Jonathan Bourke | Global Head of Technology | The Martin Agency
WHAT ELSE CAN EASYVISTA DO FOR YOUR BUSINESS?
Help Users
Help Themselves
Automate ITIL
Processes
Build Responsive
Portals & Apps