One of the greatest challenges of ITSM, aside from user experience, is designing the reporting framework to ensure everyone — from your administrators to your executive team — can fully understand the insights made available from service management efforts. With those insights, each user is better enabled to make stronger, more strategic decisions.

With EasyVista's IT service management dashboard and reports, you can provide the right information to the right person, regardless of device or location. Every view is customisable, so you (and your users!) can prioritize the information that's most important to the viewer or role.

Codelessly Design Responsive IT Service Management Dashboards 

Use our drag-and-drop app and portal builder to create responsive, role-based IT service management dashboards for any user type. Configure service management reports and dashboards in minutes with a few simple clicks, giving users the unique visibility they need to do their roles.

Access Information Anywhere, Anytime

Every custom app and portal is mobile ready, so your users can access the information they want to view, how they want to view it, from anywhere. Capabilities like that can fuel engagement and significantly enhance the user experience, leading to greater ITSM maturity.

Drive Collaboration and Efficiency

Your users want to share information that's pertinent to their roles. Our ITSM reporting function allows them to easily share key reports and data, increasing operational efficiency across teams.

Accelerate Reporting

Take advantage of our pre-built reports, based on ITSM methodology and aimed at providing the real information you need. These reports are meant to resolve real-life issues, and not just to produce reports for the sake of producing reports.

SIMPLIFY IT SERVICE MANAGEMENT

HELP USERS HELP THEMSELVES

BUILD PEOPLE-CENTRIC USER EXPERIENCES