Recommendations to Transform Service in Your Organisation
Wondering how successful organisations take advantage of technology to transform their service? Watch EasyVista’s Senior Vice President, John Prestridge, and a top Research Analyst from global IT research firm, IDC, in this 50-minute webinar where you'll learn:
The IT imperatives of digital transformation
What the DX trailblazers do to successfully align IT and their business
How misaligned ITSM is impacting speed, efficiency, security and customer experience
How to gain a better understanding of the technologies that can help transform service (i.e. knowledge, AI, chatbots, and self-help)
Discover what your peers are doing and what actions you can take to bring IT closer to your business’ needs.
Speakers
Archana Venkatraman
Research Manager, IDC
John Prestridge
SVP of North America and CMO, EasyVista