REPORTS
QUICKLY AND EASILY PREPARE FOR YOUR STEERING COMMITTEE MEETINGS AND MAKE THEM MORE EFFECTIVE.
• Allocate 5% of your preparation time to produce the report
• Spend 95% of your time to prepare the improvement plan!
Datasheet:
Future-Ready Monitoring Technology to Take Your ITSM to the Next Level
DELIVER ON YOUR IT PROMISE
Preparing for your information system performance reviews are easy. With our extensive report templates, you can build your monitoring reports in an instant and focus on the analysis that drives the success of your business. And save additional time by automating the distribution and timing of reports.
IT SERVICES AVAILABILITY REPORTS
This simple and effective report displays all the data of your asset inventory, reports the various alerts over a given period, and identifies the elements that are malfunctioning. This report can be configured at the group equipment level and/or services for one or more organizations.
KEEP TRACK OF YOUR ASSET INVENTORY
The report highlights the most important information required to make your infrastructure easy to manage and control.
Inventory Details
Availability status
Performance analysis
Real-time infrastructure status
INVENTORY ALERTS
Analyze alerts to ensure a continuous improvement process.
Identify the assets generating the most alerts per period
Easily identify the least available services and the components involved
Deal with recurring alerts, either by making a change in the information system or by adjusting the control policy.
IDENTIFY COMPONENTS IN NEED OF REPAIR
Determine the correct approach and validate your investments.
Identify overloaded or oversized resources via this critical report, whether you oversee network links, server-storage infrastructure, or IaaS instances in the Cloud. The report enables you to optimize the use of resources and maximize their value.
WHAT PROCESSES DOES EASYVISTA SUPPORT?
The EasyVista platform is fully integrated with the ITIL lifecycle. We support a multitude of ITIL processes to help your organization address incidents, provide better service management, deal with assets and configuration items, handle capacity and availability, and so much more.
Accelerate incident management handling with automated routing, flexible incident creation, and predictive search to speed up the resolution process.
Identify, document and track recurring issues down to the root cause to help prevent them in the future.
Easily create, integrate and ensure compliance of your change management process with a graphical workflow engine, configurable dashboards, and automatic alerts for competing or conflicting scheduled changes.
Get complete visibility into your IT projects by tracking all tasks (and information related to those tasks) and associating them to tickets and timesheets.
Ensure prompt and efficient delivery of any service by managing every request through a powerful workflow engine.
Gain complete control over service level agreements and ensure service providers are delivering on their commitments.
Speed up incident resolution and continuously improve your knowledge across the enterprise with a complete Knowledge Management lifecycle.
Easily manage the complete asset management lifecycle from purchasing to decommissioning while understanding the relationship between your assets.
Identify gaps between defined availability targets and actual availability for deeper analysis.
Empower your end users by designing easy-to-use web portals where they can submit and track any type of request, search knowledge, interact with the support team and log
Understand how you deliver your service by linking every item to a workflow, support group, and SLA to ensure very repeatable and controlled inputs, processes, and outputs.
Ensure every service meets business requirements at an appropriate level of investment by tracking the lifecycle of your services.
Avoid conflict, coordinate the work and ensure smooth deployments by tracking the release of multiple changes in your environment.
Understand the costs associated with the delivery of every service and its effects to charge-back.
Understand and manage requests for new services to ensure you have the right capacity and the right level of investment.
Ensure your organisation has the capacity to deliver agreed upon services in a cost-effective and timely manner.
Proactively resolve user issues from anywhere in the world without taking them offline.