Top IT Self-Service Mistakes to Avoid
IT self-service is a big investment that requires effective tools and best practices to prompt a behavioral change in your employees and foster a return on investment. Understanding your target audience and delivering a good user experience are key when implementing your IT self-service portal.
Whether you have an IT self-service initiative in the works, or the one you have is failing, knowing the most common IT self-service obstacles can help you ensure long-term success.
In this eBook, you will learn:
What the top IT self-service obstacles are
How these obstacles can be avoided
Helpful tips on what you should do to foster long-term IT self-service success
Download this eBook to better understand what you should be doing when implementing an IT self-service portal for your organisation.